How and when am I billed?

Your account will be billed every month, on the renewal date of your services. Bills are in advance, meaning you pay for services before they are rendered. For example, if your bill date is July 1, you will be paying for services from July 2 – August 1.

We require a credit card for clients billed monthly. If you prefer to pay for a year in advance, you may send an ACH or pay with a check.

Please note that we offer a 10 day grace period in the event that your card is declined. That means that if your card is refused by our payment processor for any reason, we will make every effort to reach out to you to update the card, and you have five days to do so before we may suspend your services. However, we will make every effort, including email and telephone, to notify you of any delinquency, before taking this step.